Terms of Service

These Terms of Service (“Terms”) govern your access to and use of the ScopePilot platform, website, and all related services (collectively, the “Service”) operated by ScopePilot (“we,” “us,” or “our”). By creating an account or using the Service, you agree to be bound by these Terms. If you do not agree, do not use the Service.

1. Description of Service

ScopePilot is a software-as-a-service (SaaS) tool that helps freelancers define project scopes, track revisions, generate change orders, and collect digital approvals from their clients. The Service provides a platform for documentation and workflow management only. We do not provide legal, financial, accounting, or dispute-resolution services.

2. Eligibility

You must be at least 18 years old and legally capable of entering into binding agreements under applicable law. By using the Service, you represent and warrant that you meet these requirements.

3. Account Registration and Security

You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. You must provide accurate, current, and complete information during registration. You agree to notify us immediately at scopesupport@pm.me of any unauthorized use of your account. We are not liable for any loss or damage arising from your failure to safeguard your account credentials.

4. Subscription and Payment

The Service is offered on a paid subscription basis. All fees are quoted in US Dollars (USD) unless otherwise stated. Subscriptions renew automatically at the end of each billing cycle unless cancelled. You may cancel at any time through the Stripe billing portal accessible in your account settings. Cancellations take effect at the end of the current billing period. No refunds are provided for partial billing periods.

We reserve the right to change subscription pricing at any time. You will be notified of price changes at least 30 days in advance via the email address associated with your account. Continued use after a price change constitutes acceptance.

Free trial periods, if offered, are subject to the same terms. If you do not cancel before the trial ends, your payment method will be charged for the first billing cycle.

5. Client Portal and Digital Approvals

The Service allows you to generate unique links for your clients to review and approve scope documents, change orders, and project deliveries. When a client provides approval through the Service, we record the client’s name, email address, IP address, browser user-agent, and a timestamp (“Approval Data”). This data is stored for audit purposes.

You acknowledge and agree that: (a) ScopePilot does not guarantee that digital approvals generated through the Service constitute legally binding contracts, signatures, or agreements in any jurisdiction; (b) it is your sole responsibility to determine whether digital approvals meet the legal requirements applicable to your specific situation, jurisdiction, and contractual relationships; (c) we do not provide legal advice or legal services; (d) we recommend consulting a qualified attorney for legal matters; and (e) we bear no responsibility for any dispute between you and your clients, regardless of whether Approval Data was used as evidence.

6. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, SCOPEPILOT, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AFFILIATES, SUCCESSORS, AND ASSIGNS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO DAMAGES FOR LOSS OF PROFITS, REVENUE, GOODWILL, DATA, BUSINESS OPPORTUNITIES, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR IN CONNECTION WITH:

(a) your use of or inability to use the Service; (b) any unauthorized access to or alteration of your data; (c) any conduct or content of any third party on the Service, including clients, contractors, or other users; (d) any disputes between you and your clients; (e) reliance on any scope documents, change orders, digital approvals, or audit trail data generated through the Service; (f) any failure or delay in payment processing by third-party payment providers; or (g) any other matter relating to the Service.

IN NO EVENT SHALL OUR TOTAL AGGREGATE LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE EXCEED THE AMOUNT YOU PAID FOR THE CURRENT MONTHLY BILLING PERIOD IN WHICH THE CLAIM AROSE.

THE LIMITATIONS IN THIS SECTION APPLY REGARDLESS OF THE LEGAL THEORY ON WHICH THE CLAIM IS BASED, INCLUDING CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR ANY OTHER THEORY, AND REGARDLESS OF WHETHER WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

7. Disclaimer of Warranties

THE SERVICE IS PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ANY WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE OF TRADE.

We do not warrant that: (a) the Service will be uninterrupted, timely, secure, or error-free; (b) the results obtained from the Service will be accurate or reliable; (c) any errors in the Service will be corrected; or (d) the Service will meet your specific requirements or expectations.

We expressly disclaim any warranty or representation that scope documents, change orders, or digital approvals created through the Service are legally binding, enforceable, or sufficient for any particular legal purpose.

8. Indemnification

You agree to indemnify, defend, and hold harmless ScopePilot and its officers, directors, employees, agents, and affiliates from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising out of or relating to: (a) your use of the Service; (b) your violation of these Terms; (c) your violation of any applicable law or regulation; (d) any dispute between you and your clients; (e) any content or data you submit through the Service; or (f) your infringement of any third-party rights.

9. User Content and Data

You retain ownership of all content and data you submit through the Service (“User Content”). By submitting User Content, you grant us a limited, non-exclusive, worldwide, royalty-free license to store, process, and display your User Content solely for the purpose of providing and improving the Service. We will not sell, share, or use your User Content for advertising.

You are solely responsible for ensuring that your User Content does not violate any law, infringe any third-party rights, or breach any contractual obligations you may have.

10. Data Protection and Privacy (GDPR)

We process personal data in accordance with our Privacy Policy and applicable data protection laws, including the EU General Data Protection Regulation (GDPR) where applicable.

When you use the Service to collect client data (names, email addresses, IP addresses), you act as the data controller and we act as the data processor. You are responsible for ensuring you have a lawful basis to collect and process your clients’ personal data through the Service. You must inform your clients about how their data is collected and used.

11. Prohibited Uses

You agree not to: (a) use the Service for any unlawful purpose; (b) attempt to reverse-engineer, decompile, or disassemble the Service; (c) interfere with or disrupt the Service or its infrastructure; (d) create fraudulent scope documents or change orders; (e) impersonate another person or entity; (f) use the Service to harass, threaten, or defraud others; or (g) use automated means to access the Service without our express permission.

12. Termination

We may suspend or terminate your access to the Service at any time, with or without cause, and with or without notice. Upon termination, your right to use the Service ceases immediately. Sections 6 through 8 (Limitation of Liability, Disclaimer of Warranties, and Indemnification) survive termination.

You may delete your account at any time through the settings page. Account deletion is permanent and cannot be reversed.

13. Modifications to Terms

We reserve the right to modify these Terms at any time. Material changes will be communicated via email or through the Service at least 14 days before they take effect. Your continued use of the Service after changes take effect constitutes acceptance.

14. Governing Law and Disputes

These Terms are governed by and construed in accordance with the laws of Denmark, without regard to its conflict-of-law principles. For users within the European Union, nothing in these Terms affects your rights under mandatory consumer protection laws of your country of residence. Any disputes shall be resolved through binding arbitration, except where prohibited by applicable EU consumer protection law, in which case you retain the right to bring claims in the courts of your country of residence.

15. Force Majeure

We shall not be liable for any failure or delay in performing our obligations under these Terms where such failure or delay results from circumstances beyond our reasonable control, including but not limited to natural disasters, acts of government, internet outages, third-party service failures, or cyberattacks.

16. Severability

If any provision of these Terms is found to be unenforceable or invalid by a court of competent jurisdiction, such provision shall be modified to the minimum extent necessary to make it enforceable, and the remaining provisions shall continue in full force and effect.

17. Entire Agreement

These Terms, together with the Privacy Policy, constitute the entire agreement between you and ScopePilot regarding the Service and supersede all prior agreements, understandings, and representations.

18. Contact

For questions about these Terms, contact us at scopesupport@pm.me.